Author: Steve Shickles

Troubleshooting 500 Internal Server Errors

17:09 29 February in Simple Helix Support, Tips, Tutorials by Steve Shickles

The dreaded "500 Internal Server" error is one of the worst errors you can encounter on a website since it is very generic and requires digging into a plethora of logs just to find a potential cause. The first step needed to troubleshoot this is to track down the Apache/httpd/web error logs. The location of this depends on if you're using a control panel and, if so, which one you're using. In...

Image Upload Issue with Magento after the SUPEE-7405 Patch

11:48 29 January in Magento, Security by Steve Shickles

The latest Magento security patch SUPEE-7405 tightens file permissions on images uploaded from the Magento admin dashboard. Before the patch, the Varien file uploader used 0777 permissions for image uploads. Part of the patch installation changes these permissions to 0640 for files and 0750 for directories, which means only the user and group on the server can read these files. This is inconvenient for hosting...

Ten things that cripple your Magento Store (that you might not even realize you’re doing)

16:07 19 January in Magento, Tips by Steve Shickles

The first thing your potential customers see of your site will normally be the blank browser window that displays as your site begins to load after they clicked on a search result link to your website. That’s the moment the countdown begins: from that moment on, your website is being judged, albeit subconsciously, by the customer. Hopefully within a few seconds your customer is presented...

Simple Helix at the Second Annual eCommerce Expo South Florida

17:00 07 December in E-commerce Solutions, eCommerce, Magento, News, Uncategorized by Steve Shickles

Simple Helix, LLC  is proud to announce they will be a sponsor and co-host of the second annual eCommerce Expo South Florida on February 17, 2015!This year's eCommerce Expo South Florida will be hosted by Rand Internet Marketing who has put together a collection of leading eCommerce experts from around the world at the Bahia Mar Hotel in Fort Lauderdale. Topic Discussions will range from...

Magento 2.0 has been released

15:09 17 November in Magento, News by Steve Shickles

The Magento team has announced the official general availability of Magento 2.0 On November 17, 2015 the Magento team released the long awaited Magento 2.0 to the Magento community.  It is available for download in both the open source Community Edition and the licensed Enterprise Edition. The new Magento 2.0 features a vastly improved architecture, with a focus on scalability and modularity. As a result there have...