Data Center Solutions

Colocation & Network Services at Our Huntsville, Alabama Facility

Data Center Solutions

Simple Helix’s primary data center facility is located in Huntsville, Alabama. We serve clients both big and small with a variety of services including secure colocation, web hosting, disaster recovery and managed cloud services. We partner with Schneider Electric, Juniper, Cisco, EMC, VMWare, Microsoft, Google, and F5.

Security

Security is a high priority at our facility. Access to our facility is secured with a key fob door entry system, biometric and iris scanners, man traps, video surveillance, alarm systems and 24/7 on-site armed guards. Man traps are in place to verify identity and prevent tailgating and all of our cabinets are secured via key fob access and remain under constant video surveillance. Additionally, our operational controls satisfy many industry audit requirements.

Utilities

Our data center is outfitted with copper grounding systems and features industry leading closed loop chiller systems to maintain the proper environment for optimal server performance. Powered by multiple levels of redundancy including multiple utility feeds, UPS, diesel generators and robust data replication grids, we ensure business continuity for our customers. We have five generators on site that are tested weekly and capable of providing many hours of backup power if needed.

Monitoring & Support

Our network operations center is a central hub of activity for our data center. From here we can monitor and maintain our virtual machines and customer environment, schedule patches, upgrades, backups and alert our clients of potential security threats. Our client care support specialist is available around the clock to assist you, both onsite and remotely.

Management

We currently provide data center services and rackspace to clients throughout the southeast. Because Simple Helix believes in flexibility and scalability, our data center is positioned to provide services for large and small businesses alike. Our dedicated engineering staff provides end-to-end services for your environment that can adapt as your company grows and shifts. The result is the power, performance and world-class support at a substantially lower operating cost and less time than it would take to build or expand, man, and deploy comparable facilities in-house.

Site Specifications

Location & Site Information

ADDRESS: 165 West Park Loop Huntsville, AL 35806

COLOCATION SPACE: 100 racks

FLOOR TYPE: Data hall placement on top of concrete

STRUCTURE: Steel frame structure, tilt-up concrete walls

LOADING DOCK: Easy access for all size trucks

Cooling

COOLING: 2N 390-ton chiller and pumps

HUMIDIFICATION: Yes

LEAK DETECTION: Smart sensor leak detection

EFFICIENCY: Cooling efficiency within 1.40 PUE at Max Load

Security & Access

CCTV: Yes

CCTV RECORDED: Up to 90 days

INTRUSION DETECTION: Yes

ON-SITE GUARDS: Yes

GUARD PRESENCE: 24/7/365

CARD ACCESS: HID proximity card readers/biometrics

ACCESS CONTROL: Biometric and card readers

MAN TRAP: Yes with anti-tailgating detection

Telecommunications

CARRIER AVAILABILITY: Carrier-neutral

FIBER ACCESS: Four (4) diverse fiber entry paths into facility

INTERNET SERVICE PEERS: Multi-Carrier backbone with diverse paths for redundancy (CenturyLink, Comcast, WOW!)

CUSTOMER PEERING: Cross-connect directly to carrier peers available

Power

UTILITY: Huntsville Utilities 2MW

INFRASTRUCTURE REDUNDANCY: N+2 and concurrent maintainability

UPS SIZE(S): 600kW each

UPS: APC Modular Symmetra MW System

BATTERY LIFE: 20 minutes at full load

GENERATOR: 2N solution with (2) 1000kW gensets

Compliance & Standards

PCI DSS

SOC 2

SAFE HARBOR

Amenities

Access to our NOC team around the clock Smart Hands NOC Support

Conference Room

Kitchen/Break Room

Wifi

Make the Connection

We’re here to help you figure out what works best for you. Send us details so we can find the right person to get in touch with you!

sales@simplehelix.net

1.256.713.0085

165 West Park Loop

Huntsville, AL 35806