Data Center Services

Based in Huntsville, AL | Serving the United States

Simple Helix is the best partner for stewarding your data from the cloud to the keyboard. Learn about how our data center is the safest place for your IT infrastructure.

Simple Helix Data Center Services allow a company to co-locate its IT infrastructure within our Tier III equivalent Data Center. Our facility’s 2N+1, carrier-neutral design offers redundancy, resiliency, and peace of mind knowing regardless of where you are in the world, a team of professionals is safeguarding your equipment. Are you running out of space in your old server room and worried about the price of expanding? You can customize your co-location needs dependent on power, bandwidth, and rack space requirements so you never pay for more than what you need.

data center certification
Key Feature of Service Benefits to You
Low cost Instead of spending a fortune on building out a perfect space for your IT infrastructure, you pay little to house your infrastructure in our state-of-the-art facility.
Scalable As your business grows, our facility can meet your needs with our scalable and flexible packages. Get what you need, when you need it!
Surveillance & Maintenance Our NOC technology alerts our professional engineers to potential interferences to keep things up and running, so you experience little to no downtime.
Security SIEM software within our SOC allows us to monitor the activity that passes through your infrastructure to keep unwanted visitors out.

Your Data Storage Options

Where are you storing your company’s data? More importantly, where SHOULD you store your company’s data? Businesses today are faced with a plethora of options when it comes to housing data assets. We’ve taken the liberty of describing your options below. Check it out and contact us to learn more!  

What is it?
Housing your data on-premises (or on-prem) happens when a business decides to store all company data on-site and manage it in-house.
What are the pros?
The company can easily access and control IT infrastructure. Data owners maintain high computing power or speed of access so they can view and work with data faster. Storing and managing your data on-prem is usually cheaper than other asset storage options.
What are the cons?
Keeping data on-site provides a single point of failure. Limited redundancy risks data corruption or loss. Storing and protecting your data is dependent on your facility. Data owners will have to ensure the security and durability of their site. 24/7 security, fire suppression systems, disaster remediation tools, and more are a necessary part of data management and achieving business continuity.
IT infrastructure and management requires specific expertise to succeed. Businesses that choose to house their data on-prem usually suffer from limited on-site knowledge.
Data owners are reliant on a single source of connectivity. If your internet provider experiences an outage, your data is inaccessible until power is reinstated.
As time progresses, IT infrastructure will become obsolete. Those who store data on-prem will have to prepare for the time and cost of replacing server equipment.
What is it?
Colocation (or colo) happens when a business decides to house its server equipment in a data center specifically built for IT infrastructure. The cost associated with colocation is determined by the amount of rack space needed by the company. Data centers that offer this service are called Colocation Data Centers, Multi-Tenant Data Centers (MTDCs), or Colocation Centers.
What are the pros?
Companies that choose to colocate their IT infrastructure in a best-practice data center are better protected. Colo data centers boast extremely resilient environments. Factors like humidity, fire protection, cooling, redundant power, and more are considered at these facilities.
Colocated servers usually run more efficiently and live longer in these optimal environments. Downtime is also minimized. 24/7 physical security is provided to ensure only those you designate gain access to your equipment. Facility maintenance falls on the data center instead of the data owner. Businesses with colocated servers are better connected.
Colocation data centers usually have multiple internet providers running through their facility. Because of this, colo customers enjoy multiple internet paths which boosts their connectivity. If their preferred provider is down, the equipment switches over to another until the preferred is back up.
Because of the high availability of internet at these facilities, the data makes fewer hops, which results in lower latency and faster reception.
What are the cons?
Colocation customers are still limited by what their equipment can do and must update infrastructure as it becomes obsolete. Customers are restricted to their company expertise. Although Multi-Tenant Data Centers are filled with IT experts, their job is to keep the facility running for your equipment. Your equipment maintenance is up to you and your staff.
Your data is farther away from your employees. (This could also be a pro depending on what you are doing with your data).
What is it?
Processing data in the cloud means the data is located on a distributed network by a cloud computing provider. The cloud is in fact a series of remote servers hosted on the internet to hold, maintain, and process data, rather than a local server or a computer.
What are the pros?
Cloud storage leverages operational cost. This means you don’t have to worry about replacing obsolete or faulty server equipment. The facility the cloud server is housed in is also taken care of for you, reducing capital costs further. Cloud storage is flexible and easily scalable. In a pinch and need more storage/cores/memory? With this option, you don’t have to go purchase another expensive server. Contact the cloud provider and within minutes more capacity is added to your cloud environment.
Cloud by design is distributive.
What are the cons? Housing your data in the cloud means you’re outsourcing your infrastructure. You’re getting data as it’s needed. You’re subject to large-scale attacks (but larger entities are usually more secure).
It requires more internet bandwidth.
What is it?
Hybrid is when a customer selects two or more of the following: on-prem, colo, private cloud, public cloud (AWS, Azure, Simple Helix).
Our recommendations:
If you need employee-facing data or R&D Development/Beta Sandbox, we recommend the data be kept closer through the use of on-premises, colocation, or private cloud.
If you have a need for customer-facing, we recommend a mix of private and public cloud.
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Data Center FAQs

Check out the most frequently asked questions posed by Data Center shoppers below. With this knowledge at your disposal, you’ll be ready to ask more business-specific questions during your search.

Data centers store, process, and disseminate an organization’s shared IT operations and equipment. They house an organization’s most critical and sensitive data and assets.
Simple Helix offers many different services at our data center. Our capabilities don’t stop at storing and protecting your data. We provide a multitude of services to bolster your business IT, including colocation, managed IT services, internet services, cloud services, compliance guidance, and more!
If you are worried about keeping your data secure, the effects of downtime on your business, or the longevity and health of your IT infrastructure, you need a data center. Simple Helix provides data center services to all businesses no matter their size, budget, or industry.
DCaaS (Data Center as a Service) is a hosting service where offsite physical data center facilities and infrastructure supporting technology are shared with clients.
To become a Tier III data center, 72 hours of protection from power outages without using an outside source is a must. These data centers also must have a N+1 fault tolerance. Simple Helix is designed to a 2N+1 standard, meaning routine or scheduled maintenance can be performed on one system, while two others are up and running without disrupting the system. The downtime allowed for tier III data centers is 1.6 hours per year, and the minimum amount of uptime must be 99.982% per annum.
Simple Helix is designed to a tier IV Standard. However, due to site constraints, we can only house 72 hours of fuel on-site. This makes Simple Helix a tier III equivalent with tier IV redundancy.
Your data is stored in our disaster-protected pods inside of our facility, which is monitored 24/7 with armed security guards, CCTV footage with 90-day backup, photo badge access, a K4 rated security fence, and fob access tracking throughout the data center facility. Simple Helix can further enhance your cybersecurity with our NOC & SOC Services.
In short, all industries can benefit from utilizing data center services. Examples of the industries we have served include Government Contracting, Healthcare, Manufacturing, Technology, and many others.
Simple Helix can provide around the clock monitoring services depending on the service options you choose. With our Network Operations Center (NOC) & Security Operations Center (SOC) services, our engineering staff can be alerted of issues or threats that may arise so they can be resolved quickly.
huntsville data center

Simple Helix is a proud reseller of the following solutions:

What is LogRhythm?  

  • LogRhythm is a Security Information & Event Management (SIEM) software. This tool equips a team of IT professionals to detect, investigate and neutralize cyber threats by collecting data logs.  

What are the benefits of using a SIEM Solution?  

  • The visibility achieved by using a SIEM tool allows organizations to resolve issues before they become a significant risk. The solution also helps operations better manage company assets. 

How can Simple Helix help?  

  • Simple Helix is a reseller of LogRhythm. This provides our customers with two options. Customers can either buy the product and manage it themselves or allow Simple Helix to set upmanage, and monitor their SIEM within our SOC. 

What is Veeam?  

  • Veeam is a Cloud Data Management solution that provides cloud backups.  

What are the benefits of using a backup solution?  

  • Data protection is critical for business success. Many companies rely on outdated systems to safeguard their assets. With a backup solution like Veeam, data is secured and accessible 24/7.  
  • The solution can decrease downtime by ensuring fast and reliable recovery of data.  
  • Cloud backups allow businesses to recover from cybercriminals that seek to hold their assets for ransom.  

How can Simple Helix help?  

  • Simple Helix runs a Veeam Cloud Instance in our Tier III equivalent Data Center. Customers find comfort knowing the server their backup is housed in an environment built specifically for survival and availability.  Customers also enjoy cloud and data management from our team of IT experts. 

What is Nutanix?

  • Nutanix merges public and private cloud operations to implement dynamic hybrid clouds. With Nutanix technology, IT Teams can easily oversee applications across different clouds.

What are the benefits of using a hypervisor? 

  • A hypervisor is a software that creates and runs virtual machines. You can use virtual machines to achieve a goal that your current hardware limits. Customers can test multiple operating systems, run software their main operating system can’t, and try out different technologies in a safe, sandboxed environment. This is perfect for customers whose goal is to adhere to a security compliance standard, like CMMC or HIPAA. 

How can Simple Helix help? 

  • We can spin up a virtual machine for our customers and manage the backend processes for them. This way they can focus on managing their application(s) instead of spending time on the infrastructure.

What is KnowBe4?

  • KnowBe4 is the world’s largest integrated platform for security awareness training combined with simulated phishing attacks.

What are the benefits of using a security awareness training platform?

  • A platform like KnowBe4 is a great solution for businesses looking to arm their employees with the knowledge to help fight cyberattacks, like ransomware. The training modules allow employees to learn helpful tips to keep the business and themselves safe. Meanwhile, company leadership can simulate phishing attacks to measure training effectiveness.

How can Simple Helix help?

  • Simple Helix can resell the KnowBe4 platform. We can also schedule training and simulated phishing attacks for your company.