Managed IT Services
Managed IT services allows you to delegate your IT operations to the Simple Helix team of professionals. As your Managed Service Provider (MSP), Simple Helix can be your outsourced IT department or can augment your IT staff to ensure all your business needs are met. Our team of professionals bring a level of expertise that you otherwise wouldn’t find single-handedly. We pride ourselves on keeping a “customer first” mentality with three outsourcing options: outsourced IT, staff augmentation, or simply being your value-added reseller. Simple Helix is ready to provide 24/7 monitoring, issue resolution, reporting, and more.
|Key Feature of Service||Applicable Benefits|
|Get 24/7 monitoring, issue resolution, reporting||Support that is otherwise not available from “the IT guy”|
|Access to a team with diverse skills/domain expertise||Not otherwise available from “the IT guy”|
|Cost||Fixed price or flex price to match your business needs|
If your company already has IT staff but needs a “boost” to finish a project, additional expertise, or 2nd tier support, our staff augmentation solution fills the gap. Our team is prepared to offer front line support (IT service desk) to let your team work, provide 2nd tier support while your team provides front-line support, or simply augment a project that needs specific expertise. For longer-term projects, consider adding staff on-site.
Value Added Reseller (VAR)
Maybe you have all the right people but you just need better relationships for acquiring hardware, software, or cloud solutions. Simple Helix is a Microsoft Silver partner and has relationships with LogRhythm SIEM, Juniper networking, Nutanix hypervisor, VMWare, Veeam backup, along with hardware acquisition. We Leverage our relationship with these vendors to get you to the solution faster!